Tuesday, July 08, 2003
Stupid Exchange of the Day
I thought of my favorite stupid customer exchange. It happened about four years ago, so it's a little out of date. But that's okay.
Me: Hi! Welcome to the (establishment name deleted, where sexual harassment is a way of life). What can I get you to drink?
Elderly Lady: I'll have a sweet tea, and he'll have unsweetened tea.
Me (returning): Here we are. Sweet tea for the lady, and unsweetened tea for the gentleman. Now, have you had a chance to review our menu?
Elderly Man: Miss, I asked for unsweetened tea.
Me: Yes, sir. (nodding and gesturing to the glass) This is unsweetened tea. Would you like to hear about our featured items?
Elderly Lady: No, honey, he wanted UNsweetened tea.
Me (confused): Yes, ma'am. And this is unsweetened tea in this glass here. Yours is sweet.
Elderly Man: Look, can I just get a glass of UNSWEETENED TEA?
Me (giving up): Sure. I'll be right back.
Elderly Lady (as I walk away): What happened to the good service we used to get?
Me: Hi! Welcome to the (establishment name deleted, where sexual harassment is a way of life). What can I get you to drink?
Elderly Lady: I'll have a sweet tea, and he'll have unsweetened tea.
Me (returning): Here we are. Sweet tea for the lady, and unsweetened tea for the gentleman. Now, have you had a chance to review our menu?
Elderly Man: Miss, I asked for unsweetened tea.
Me: Yes, sir. (nodding and gesturing to the glass) This is unsweetened tea. Would you like to hear about our featured items?
Elderly Lady: No, honey, he wanted UNsweetened tea.
Me (confused): Yes, ma'am. And this is unsweetened tea in this glass here. Yours is sweet.
Elderly Man: Look, can I just get a glass of UNSWEETENED TEA?
Me (giving up): Sure. I'll be right back.
Elderly Lady (as I walk away): What happened to the good service we used to get?
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