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Saturday, January 16, 2010

Well, I wanted Rachel, but I guess Leah will do...

Saturday, January 16, 2010 By

Augusta, Ga. - Lord knows that I know from personal experience how difficult food service can be. But McDonald's pissed me off today.

After a doctor's appointment, Emmie asked for a happy meal. She ordered the same as every time: "chickennuggetsapplesandcaramelchocolatemilkanatoy."

We paid at the first window, and at the second window a lady started to hand me the bag.

"We were out of chicken nuggets and apples and chocolate milk, so we gave you a cheeseburger and fries and regular milk," she said.

What - seriously?

"Um, no. I'd like my money back," I said.

"What for?"

Blink. For real?

"Because you can't fulfill my order," I said. "Y'all should have told me when I ordered."

If that wasn't ridiculous enough, she asked to see my receipt. Like I was trying to scam them.

"She didn't give me a receipt," I said. "Just my change."

"Well, I have to have a receipt to return your money," the window clerk said.

I just looked at her and didn't say anything. She sighed heavily and shut the window, returning five minutes later with my change.

"Thanks," I said.

She shut the window without saying a word.

Sent via BlackBerry from T-Mobile


  1. So it's not just me. Whew.

  2. I think I would've taken the time to go in and request the manager. This is simply indicative of the kind of customer service you get nowadays. Her attitude at the window alone should have cost her the job. I don't get loud;I quietly check them when clerks treat me that way. No way will you huff at me when you are handling my hard-earned money.
    I waited tables when I was in high school and college, and fortunatley I worked for people who would have dared me to treat a customer in such a manner.

  3. It was the McDonald's across from Augusta Mall.

  4. How sad that there are such ignorant people working in a public service job(or any job that requires common sense!) Sweeping the floor would work out better for that one!